Refund policy
Return & Refund Policy
We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be:
- In the same condition as received
- Unworn and unused
- With all original tags attached
- In its original packaging
- Accompanied by a receipt or proof of purchase
Items that show signs of wear, washing, alteration, damage after delivery, or removed tags may not be eligible for return.
How to Start a Return
To request a return, please contact us at amricanfinsinc@gmail.com.
Please do not send your return until you have contacted us and received return instructions.
Once your return request is approved, we will provide instructions on where and how to send your package.
Items returned without prior authorization may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
Original shipping charges are non-refundable unless the return is due to an error on our part.
Restocking Fee
A 15% restocking fee may apply to eligible returns.
The restocking fee does not apply when the return is due to an item being defective, damaged, or incorrect.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive an item that is defective, damaged, or incorrect, please contact us as soon as possible so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
The following items may not be eligible for return:
- Gift cards
- Final sale items
- Items that have been worn, washed, altered, or damaged after delivery
- Items without their original tags
Please contact us if you have questions about whether a specific item is eligible for return.
Exchanges
We do not offer direct exchanges.
If you would like a different size, color, or item, please return the original item according to our return policy and place a new order.
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you may have additional cancellation or return rights under applicable consumer protection laws.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued automatically to your original payment method within 10 business days.
Please allow additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at amricanfinsinc1@gmail.com.